Meet Dr. Serena

YouTube video
NAMS Menopause Practitioner

Dr. Serena McKenzie, ND, IF, NCMP has been working in healthcare since 1995. She is an evidence-based, holistic primary care physician and is a sexual medicine, menopause and pelvic floor expert. She is triple certified as a sexual medicine fellow (IF) through International Society for Women’s Sexual Health (ISSWSH), a nationally certified Menopause Practitioner (NCMP) through the North American Menopause Society (NAMS) as well as a sex counselor through American Association of Sex Educators and Therapists (AASECT). She specializes in a multi-disciplinary, whole life approach in evaluation and treatment of primary care complaints, with expert attention as well to sexual concerns, pelvic floor dysfunction and healthy menopause. She is a solo physician in practice in Dr. Serena Healthcare, and works alongside outstanding urology and urogynecology providers as an affiliate of Washington Urology & Urogynecology PLLC.

Programs & Specialties

Our Focus

Our Programs

Location & Contact Info

13126 120th Ave NE
Kirkland, WA 98034

Phone: (425) 398-9355
Fax: (833) 905-2316

We serve patients Monday through Friday from 8 a.m. – 4:30 p.m.

Insurances We Accept

Dr Serena is a preferred provider with most major insurances. She is an in-network provider for the following plans in Washington:

  • Regence

  • Premera

  • Aetna

  • Cigna

  • First Choice

  • UHC – commercial

  • Coordinated Care – Ambetter

  • Humana

  • Kaiser (some)

  • Amerigroup

  • Medicaid

  • READ MORE for our list of in-network insurance plans and how to verify your coverage.

Dr Serena is NOT a MEDICARE provider. Some Medicare Advantage plans however may provider coverage.

Dr Serena provides some procedures and treatments that are not covered by insurance, and will always educate you if your plan will provide coverage or not for treatments appropriate for your conditions.

Patient Portal

Create a patient portal account to access your health records, schedule appointments,
contact Dr. Serena, make payments, and more.

Schedule Appointment

Contact our office to schedule an appointment or to ask a question.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.