Patient Reviews
Deep menopause & HRT expertise
Patients note her thorough knowledge of hormone therapy, including dialing in complex dosages other providers have struggled with.
No pressure for costly extras
She doesn't push expensive out-of-pocket supplements or unnecessary procedures — recommendations are grounded in what you actually need.
Compassionate, stress-free care
A calming presence that makes sensitive topics — anxiety, sexual health, difficult diagnoses — easier to talk through.
Partners with specialists
When a condition calls for it, she refers to psychiatrists, surgeons, or other specialists without hesitation — whatever serves the patient best.
Fast, clear portal communication
Patients consistently mention quick, detailed responses to questions about prescriptions and care notes through the patient portal.
She is an outstanding physician who possesses a deep understanding of women’s health at every stage.
anonymous survey respondent
Really compassionate doctor who doesn’t dismiss your concerns. Always open to listen and help. Glad to be her patient.
anonymous survey respondent
Dr. Serena is amazing. I feel heard and I like her proactive approach to my care. I have already referred three friends and both of my daughters. Thank you Dr. Serena.
anonymous survey respondent
This was my first visit with Dr. McKenzie. I had a very good experience with her. She was attentive, informative, caring. I had to find a doctor who is an expert in women’s health, because my doctor had moved away. I am glad I found who I was looking for.
anonymous survey respondent
By far the best care I’ve received in a long time. Thank you for the careful listening, reassurance and education.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
Wish I had found her a lot sooner. Best Physician I have ever had. Listens and involves me in an informed way.
anonymous survey respondent
Very comprehensive approach to a broad scope of topics in an organized fashion. Very helpful.
anonymous survey respondent
I found Dr. Serena to be very thorough and have already recommended her to others.
anonymous survey respondent
I really appreciate your thorough explanations and helping me to make an informed decision.
anonymous survey respondent
Dr McKenzie is a great doctor, knowledgeable, great bedside manner. All around a great person.
anonymous survey respondent
She is one of the best doctors I’ve had. I can get the feeling that she loves her job.
anonymous survey respondent
Dr Serena took as much time as I needed and only used her PC to look up medical details. By far the most involved Dr I have worked with.
anonymous survey respondent
She is an outstanding physician who possesses a deep understanding of women’s health at every stage.
anonymous survey respondent
Really compassionate doctor who doesn’t dismiss your concerns. Always open to listen and help. Glad to be her patient.
anonymous survey respondent
Dr. Serena is amazing. I feel heard and I like her proactive approach to my care. I have already referred three friends and both of my daughters. Thank you Dr. Serena.
anonymous survey respondent
This was my first visit with Dr. McKenzie. I had a very good experience with her. She was attentive, informative, caring. I had to find a doctor who is an expert in women’s health, because my doctor had moved away. I am glad I found who I was looking for.
anonymous survey respondent
By far the best care I’ve received in a long time. Thank you for the careful listening, reassurance and education.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
Wish I had found her a lot sooner. Best Physician I have ever had. Listens and involves me in an informed way.
anonymous survey respondent
Very comprehensive approach to a broad scope of topics in an organized fashion. Very helpful.
anonymous survey respondent
I found Dr. Serena to be very thorough and have already recommended her to others.
anonymous survey respondent
I really appreciate your thorough explanations and helping me to make an informed decision.
anonymous survey respondent
Dr McKenzie is a great doctor, knowledgeable, great bedside manner. All around a great person.
anonymous survey respondent
She is one of the best doctors I’ve had. I can get the feeling that she loves her job.
anonymous survey respondent
Dr Serena took as much time as I needed and only used her PC to look up medical details. By far the most involved Dr I have worked with.
anonymous survey respondent
She is an outstanding physician who possesses a deep understanding of women’s health at every stage.
anonymous survey respondent
Really compassionate doctor who doesn’t dismiss your concerns. Always open to listen and help. Glad to be her patient.
anonymous survey respondent
Dr. Serena is amazing. I feel heard and I like her proactive approach to my care. I have already referred three friends and both of my daughters. Thank you Dr. Serena.
anonymous survey respondent
This was my first visit with Dr. McKenzie. I had a very good experience with her. She was attentive, informative, caring. I had to find a doctor who is an expert in women’s health, because my doctor had moved away. I am glad I found who I was looking for.
anonymous survey respondent
By far the best care I’ve received in a long time. Thank you for the careful listening, reassurance and education.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
So glad I found Serena. I have recommended her to a friend as well. She is by far the best communicator I have experienced in a doctor and I appreciate the follow ups.
anonymous survey respondent
Wish I had found her a lot sooner. Best Physician I have ever had. Listens and involves me in an informed way.
anonymous survey respondent
Very comprehensive approach to a broad scope of topics in an organized fashion. Very helpful.
anonymous survey respondent
I found Dr. Serena to be very thorough and have already recommended her to others.
anonymous survey respondent
I really appreciate your thorough explanations and helping me to make an informed decision.
anonymous survey respondent
Dr McKenzie is a great doctor, knowledgeable, great bedside manner. All around a great person.
anonymous survey respondent
She is one of the best doctors I’ve had. I can get the feeling that she loves her job.
anonymous survey respondent
Dr Serena took as much time as I needed and only used her PC to look up medical details. By far the most involved Dr I have worked with.
anonymous survey respondent
Contact Us
13126 120th Ave NE
Kirkland, WA 98034
Phone: (425) 398-9355
Fax: (833) 905-2316
Email: websiteinquiry@drserena.com
We serve patients Monday through Friday from 8 a.m. – 4:30 p.m.
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