Insurance & Fees

Accepted Insurance & Patient Fees Policy

Dr Serena is a preferred provider with most major insurances. She is an in-network provider for the following plans in Washington:

MEDICARE

Dr Serena is NOT a MEDICARE provider. Some Medicare Advantage plans however may provide coverage.

PATIENT FEES POLICY

Dr Serena provides some procedures and treatments that are not covered by insurance, and will always educate you if your plan will provide coverage or not for treatments appropriate for your conditions.

Telehealth: Dr Serena provide telemedicine service for her patients. Most major insurance now provide coverage for telemedicine care. If your insurance does not provide coverage for video conferencing for medical care, there is a nominal fee charged for this service.

All health plans vary, please contact your insurance directly to understand your specific coverage for Dr. Serena as a naturopathic physician under your plan.

Office visits fees are determined by the complexity of the problems addressed. If you have any questions please do not hesitate to discuss our fees. Your insurance will be billed directly. Insurance plans cover varying percentages of your medical costs; you may be responsible for any amount not covered by your plan.

The cost of a first time visit for naturopathic medicine is typically $150 – $300.

Follow up naturopathic medicine visits are typically $90 – $175.

Preventive medicine (annual exams and physicals) are typically $175

We charge a $50 no show fee for missed appointments, and $25-50 fee for medical form completions such as medical leave or legal documentation.

Dr. McKenzie is proud to be a Menopause Society Certified Practitioner (MSCP), a designation awarded by The Menopause Society (formerly the North American Menopause Society). This credential recognizes her advanced expertise in midlife women’s health. Dr. McKenzie is committed to providing optimal, evidence-based care and upholding the highest clinical standards for menopause practice.
Designation of ISSWSH Fellow (IF) signifies training in the interdisciplinary, collaborative management of Female Sexual Health of the highest clinical standards.
AASECT Certified Sexuality Counselors assist people with sexual concerns realistically resolve intimate challenges through the introduction of problem solving techniques of communication as well as providing accurate information and relevant suggestions of specific exercises and techniques in sexual expression.

Dr. McKenzie holds a Certificate of Advanced Education in Obesity Medicine from the Obesity Medicine Association, recognizing advanced training in evidence-based, compassionate weight management care for patients at every stage of life.

Contact Us

13126 120th Ave NE
Kirkland, WA 98034

Phone: (425) 398-9355
Fax: (833) 905-2316
Email: websiteinquiry@drserena.com
We serve patients Monday through Friday from 8 a.m. – 4:30 p.m.

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